TECHNOLOGY EFFICIENCY REVIEW

Your Netcentrix Technology Efficiency Review

Understand where your technology spend is going, identify opportunities to improve support, security and resilience, and see where Netcentrix could help.

How it works

Share what you know about your organisation and current technology. We’ll summarise your position and highlight areas worth exploring. Unknown costs can be left blank and are not treated as £0.

Free initial assessment

Loads fictional test data into the form. You can review it before calculating.

1. Your organisation

N-Sure Complete: broader day-to-day remote support, including first-, second- and third-line support within the agreed scope and support hours. N-Sure Assist: second- and third-line remote support where first-line support is handled elsewhere. Choose one model for all standard users; access-only users are handled separately.
For people who mainly use a mobile or shared device, email/Teams, view documents or join meetings. Microsoft 365 Business Basic is assumed at £5.40/user/month, plus N-Sure Access User Support at £6/user/month. Access support covers account/login, MFA, password and basic access issues — not dedicated-device support or advanced productivity support. Shared devices also require N-Sure Shared Device Support.

Choose Complete or Assist and enter any access-only users. The selected support model applies to all remaining standard users.

Include physical and virtual servers requiring support.
This helps identify whether certification or a renewal discussion may be relevant. It is not a formal certification assessment.
This helps us tailor the assessment rather than assume every business has the same goal.

About Netcentrix

Netcentrix can bring together managed IT support through the N-Sure service family, managed cyber security through N-Force, Microsoft cloud licensing, infrastructure, networks and connectivity where proposed, and backup services. The aim is to create a joined-up technology approach with clear service scope and ownership, aligned to your organisation’s needs. Specific services, responsibilities, service levels and technical dependencies are confirmed during solution validation.

What you can expect from us

  • A clear route to support. Our Service Desk is the central point of communication for service requests and works to maintain service availability and operational stability.
  • Ownership and communication. The Service Desk owner coordinates your ticket and keeps you informed through to resolution or appropriate escalation.
  • Skilled support and escalation. Analysts aim to resolve issues at first contact where possible, involving specialist teams when needed.
  • Proactive attention. For contracted and monitored infrastructure, alerts can help identify performance issues or failures so they can be investigated.
  • Continuous improvement. Where included in the agreed service, Technical Business Reviews and service delivery management can review performance, trends and future technology plans.

The final scope, response targets, service levels and review arrangements are confirmed in the agreed service schedule.

2. Current annual IT costs

Enter monthly costs where known. Leave unknown categories empty. Use the billing selector if your amount is not monthly.

Enter the combined cost of your current user support and infrastructure support, where included. Infrastructure can include firewalls, servers, switches and wireless access points (APs). If these are billed separately, include the relevant managed-support charges in this total and note any exclusions in the discovery notes.
Include paid AI subscriptions and business AI tools. This is for discovery and scoping only; it will not automatically recommend or add AI products to the proposal.
Select all that apply. Add an approximate user count for each selected tool below where known.

Select the AI tools used to add user-count fields.

3. Service and risk checks

These answers help identify topics for a deeper review; they are not a formal security audit.

If yes, we assume one protected account per IT user for indicative quantities. Confirm the actual licensed account count.
Separate from Microsoft 365 backup. If you have servers, tell us whether server data and system recovery are covered.
Enter the server-backup charge only, if known. This is discovery information and is not added again to the total.
Want a more detailed assessment? (Optional)

If you know more about your current technology, tell us below. Don’t worry if you don’t — Netcentrix can validate this with you during a follow-up review. Do not enter passwords or sensitive information.

If known, include purchased vs assigned licence counts.

5. Follow-up preferences Optional

If you would like Netcentrix to discuss your findings, leave your details. You can still complete the assessment without them.

Your details are for responding to this request. Don’t include sensitive information.

Your Technology Efficiency Review

Known annual technology spend—
Annual spend per user—
Cost categories entered—

Opportunities identified

Your indicative Netcentrix solution

A tailored starting point based on the information you provided. We’ll review the details with you before preparing a formal quotation.

Proposed monthly total—
Proposed annual total—
Potential user and infrastructure support difference*—

*Indicative comparison of the current IT support / managed service cost entered (user and infrastructure support) against proposed user and infrastructure support services selected in this assessment. Confirm the included equipment, support hours, scope, VAT and contract commitments before treating any difference as a saving. Other services and existing contract charges may remain.

Other areas you may wish to explore

These are discussion areas, not automatically selected services. We will confirm relevance and scope with you.

What happens next?

Use this initial result to identify useful questions for your IT provider or internal team. A full Technology Efficiency Review would validate invoices, contracts, licence allocations, service performance and security controls before recommending changes.

This tool provides indicative guidance only, not a quote, audit, guarantee of savings or formal cyber-security assessment. Do not enter passwords, payment details or sensitive personal information. This demo calculates results in your browser and does not send them to Netcentrix.